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Terms & Conditions

Our terms and conditions apply to all transactions with ATMPartMart.com and are set out below. Please read through these carefully before placing your order. By clicking the `next` button to submit your order on the checkout screen you are offering to buy the goods at the price stated subject to our terms and conditions, and associated policies.

General

Unless otherwise stated, the following words or phrases used within these terms and conditions shall have the following meanings: `APM`, `ATMPartMart.com,` `us` or `we` means ATMPartMart.com, of 733 Lakefield Rd. Suite AA, Westlake Village, CA 91301. `Customer` or `you` or `your` means the person, or company placing the order and making payment with us. `Products` means ATMs, parts or other products which we supply in accordance with these terms and conditions.

We may change these terms and conditions from time to time without notice to you. Changes will apply to any subsequent orders received. The Website, its contents, terms and conditions, and contracts shall be governed by and construed in accordance with English Law. Those who access the site from other locations are responsible for compliance with their local laws and taxes as applicable. These terms and conditions do not affect your UK statutory rights.

 

Your Account

By creating an account with ATMPartMart.com at www.ATMPartMart.com you will be able to order products and parts online, stay up to date with your order status and track your order history. To find the part you are looking for search by part number, model number, product category or search using keywords.

Can't find what you`re looking for online? Please contact your ATMPartMart.com Customer Service Representative at +1 (866) 417-2286 toll free in North America.

Product Information

The ATMPartMart.comís Website attempts to display product images shown on the site as accurately as possible. Products shown are not the actual size. ATMPartMart.com hereby disclaims responsibility for the following: prices printed in error; the use or misuse of any products described in this catalog; and any losses incurred through the use of products not in accordance with methods described in this catalog. ATMPartMart.com specifically does not authorize its employees, agents, independent contractors or their agents or employees to recommend any product sold by ATMPartMart.com in any way other than according to manufacturers` current written operating instructions.

Overstock Items

Items marked as overstock may be new, used or refurbished.

Order Acceptance

All orders are subject to acceptance by us and we will notify you in the event of an order not being accepted. Reasons for an order not being accepted include but are not limited to:

Authorization was not received for the card provided

Incorrect address

Failure to provide correct billing address

Security details for the card could not be verified

The billing or delivery address is a PO Box, forwarding address or mail drop

The item is unavailable

There is an error on the Website with pricing or product information

Payment Options

Credit Card Orders

ATMPartMart.com accepts payment made with American Express, MasterCard and Visa. The three digit CVV security code from the back of the card is required on all credit card payments. Please make sure that the address you enter as your billing address is exactly as it appears on your statement.

Net Term Orders

ATMPartMart.com accepts account payments for companies with establish accounts. All net term accounts will be cleared through ATMPartMart.comís Customer Service System before an order is dispatched.

Fraud Prevention

All orders are subject to stringent checks. If we suspect a fraudulent transaction has taken place we reserve the right to place the order on hold while we investigate further or reject it. Further investigation may mean that we contact you to request additional identification or proof that the card belongs to you.

Shipping

ATMPartMart.com makes every effort to deliver goods within our published timescales, however delays are occasionally inevitable, and we will not be liable for any loss or damage you may suffer as a result of late delivery or cancellation of your order. Parts orders are shipped via FedEx from our Thousand Oaks facility. Orders submitted up until 4:00 p.m. PST are typically processed that business day, but not guaranteed. Orders submitted after that time will be processed the next business day. There is a variety of priority shipping options available as well, including overnight priority delivery. If you require your order to be shipped overnight, you must submit your order prior to 3:00 p.m. CST. In addition to the priority shipping rates an expedite fee may be charged. This will guarantee your order is processed as a priority over standard orders. If you are accustomed to receiving standard orders overnight due to your proximity to ATMPartMart.com's parts facility, there is no guarantee your order will be processed on the same day due to the volume of priority orders that may be submitted. When in doubt, select a priority shipping option.

Partial Orders

In some instances, your order may have a backordered item, and will be split into multiple shipments. If this occurs, you will be notified of the items that are shipping, along with an ETA of the back ordered item(s). Requests for shipping via other carriers can be accommodated, but may not have the same priority options, and may incur additional handling fees.

Warranty Replacement and Return Parts

ATMPartMart.com covers the shipping costs for sending a warranty replacement part out into the field. As an added bonus, all domestic and Canadian warranty-return items include pre-paid shipping labels. ATMPartMart.com covers this cost back to our facility as well. When we send a replacement warranty part out to you, a pre-paid shipping label is included in the box. The shipping costs are covered for standard shipping only. If you require overnight delivery of a warranty part, priority shipping charges will apply. Customer understands that if no issues are found with the warranty item in question, customer is responsible and will be charged the cost of shipping to and from ATMPartMart.com.

International Parts Orders

International parts orders require additional handling, and typically involves a customs broker to ensure passage into your respective countries. Please contact your ATMPartMart.com Customer Service Representative at (866) 417-2286 toll free in North America for a full description of our policy for shipping into your Country.

Return Policy

ATMPartMart.com offers a limited return program for unused parts. Limitations on what parts we accept back are based on the condition of the returned part, the age of the part and the reason for the return. A restocking fee is charged to cover the handling, testing and verification of all parts that are returned. All returns are subject to management approval. All return parts must have an RMA before they can be accepted. You can obtain an RMA through ATMPartMart.com Customer Service Department. For more information, please refer to our Shipping & Return Policy or contact your ATMPartMart.com Customer Service Representative at (866) 417-2286 toll free in North America.

Privacy Policy

ATMPartMart.com will not divulge any customer information to any third party unless required by law or to fulfill particular orders where agents of the company require the information as part of the order. We endeavor to take all reasonable care to keep all details of your account secure, but in the absence of negligence on our part we cannot be held liable for any loss or damage you may suffer as a result of unauthorized access to any information provided by you. For more information, please refer to our Privacy Policy.

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